At Soft Credit Limited, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our services, website, mobile platforms, and loan products.

1. Information We Collect

We may collect the following types of information when you apply for or use our services:

• Personal Details: Name, contact information, date of birth, identification documents.

• Financial Information: Bank details, income, employment history, and credit records.

• Transactional Data: Loan applications, repayment history, and account activities.

• Technical Data: Device information, IP address, and browsing behavior on our platforms.

2. How We Use Your Information

Your data is collected to:

• Process loan applications and verify your identity.

• Provide, manage, and improve our financial services.

• Communicate with you about products, services, and updates.

• Comply with legal, regulatory, and anti-fraud requirements.

• Personalize your customer experience through tailored offers.

3. Sharing of Information

We may share your information with:

• Authorized third parties (e.g., credit bureaus, payment processors, and service providers).

• Regulatory authorities to meet legal or compliance obligations.

• Partners or affiliates when necessary to provide you with expanded services.

We never sell or misuse your personal information.

4. Data Protection & Security

We adopt strict security measures to safeguard your personal data, including encryption, secure servers, and access control. While we take all reasonable precautions, no system is 100% secure, and users are advised to also protect their personal devices and login credentials.

5. Your Rights

You have the right to:

• Access and request a copy of your personal data.

• Correct or update inaccurate information.

• Withdraw consent for certain data processing activities.

• Request deletion of your information where legally permissible.

6. Cookies & Tracking Technologies

Our website may use cookies to improve user experience, analyze traffic, and tailor content. You may disable cookies in your browser settings, but some features may not function properly.

7. Third-Party Links

Our platforms may contain links to third-party websites. Soft Credit Limited is not responsible for the privacy practices of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us: